Contact Unification across Outlook and Teams

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MC695487 · Exchange Online, Microsoft Teams, SharePoint Development

From Microsoft Corporation
Technical Bulletin MC695487 · Published Dec 4, 2023

Message Summary

Today, users can see Outlook contacts created with their Entra ID (AAD) account in Teams, but contacts created in Teams are not available in Outlook. To provide a consistent experience we are making changes to allow Teams contacts, created with a user’s Entra ID (AAD) account, to be visible in Outlook as well.

When this will happen:

We will begin rolling out in mid-December 2023 and complete by late January 2024.

How this will affect your organization

Once this change is complete, users will be able to see created contacts across both Outlook and Teams and vice versa.

What you need to do to prepare

You may consider updating your training and documentation as appropriate.

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