Microsoft Teams, SharePoint Development, SharePoint Development Services
From Microsoft Corporation
Technical Bulletin MC343429 · Published Mar 16, 2022
Message Summary
Music on Hold for 1:1 VoIP calls will play music to callers while on hold, ensuring that the caller knows that the call is still active.
Feature will apply to 1:1 call hold and consult then transfer hold for VOIP calls
- Blind transfer is not in scope.
When this will happen:
Rollout We will begin rolling this out in late March and expect to complete rollout early April.
How this will affect your organization:
No impact on tenant admin or end user, music will play be default when call goes on hold.
Note: This feature is currently available for 1:1 PSTN calls.
What you need to do to prepare:
You might want to notify your users about this change and update your training and documentation as appropriate.
